Terms of Service

Effective Date: July 22, 2026

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and TIMELESS ENTRY GARAGE DOORS LLC ("Company," "we," "us," or "our") concerning your access to and use of our website located at https://timelessentry.com/ as well as any other media form, communication channel, or mobile website related or connected thereto.

By accessing our website, booking an appointment, requesting service quotes, or consenting to receive communications from us, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the site and our services, and you must discontinue use immediately.

Description of Services

TIMELESS ENTRY GARAGE DOORS LLC provides residential and commercial garage door repair, installation, and maintenance services across Colorado and the Metro Denver area. Through our online platform and communication systems, users may request service estimates, schedule service appointments, submit customer service inquiries, and receive updates regarding their scheduled garage door projects.

SMS Messaging Terms

TIMELESS ENTRY GARAGE DOORS LLC operates a text messaging program to communicate with customers regarding service requests, scheduling, and project updates.

• Program Description: When you opt in to receive text messages from TIMELESS ENTRY GARAGE DOORS LLC, you can expect to receive transactional SMS messages including appointment confirmations, scheduling updates, service dispatch notifications, estimate details, and direct replies to your customer service inquiries.
• Opt-Out Instructions: You can cancel the SMS service at any time. Just text 'STOP' to (970) 815-2609. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
• Help Instructions: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at jonathon@timelessentry.com.
• Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages.
• Message & Data Rates Disclosure: As always, message and data rates may apply for any messages sent to you from us and to us from you.
• Message Frequency Disclosure: You will receive message frequency varying based on your service interactions, appointment bookings, and project updates. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• Privacy Policy Reference: If you have any questions regarding privacy, please read our privacy policy: https://timelessentry.com/privacy-policy.

GoHighLevel Platform Context & Automated Communications

We utilize GoHighLevel (GHL) as our primary software platform, customer relationship management (CRM) tool, system automation workflow engine, and communication provider.

By opting in to our communications or submitting an appointment request:

• You acknowledge that TIMELESS ENTRY GARAGE DOORS LLC manages customer interactions, form submissions, and recordkeeping via GoHighLevel.
• You consent to receive communications through this system, including automated emails, system notifications, phone calls, and SMS text messages related to your service requests.
• You acknowledge that explicit opt-in consent is required prior to receiving text messages, and consent is never a condition of purchasing any goods or services from us.

User Responsibilities & Acceptable Use

By using our website and communication channels, you represent and warrant that:

• All contact information you submit (including name, phone number, email address, and service location) is truthful, accurate, and current.
• You are the legal account holder or authorized user of the phone number and email address provided.
• You will not use our systems or web forms to submit fraudulent service requests, spam, impersonate other individuals, or violate any local, state, or federal laws.
• You will not attempt to interfere with, disrupt, or gain unauthorized access to our website, GoHighLevel infrastructure, or backend networks.

Payments & Billing

Quotes and estimates provided via our website or communications are initial projections based on provided details and are subject to final on-site verification. Payment terms for garage door repair, installation, or maintenance services will be specified on individual service agreements or invoices issued at the time of service. All fees are due according to the payment terms agreed upon prior to service execution.

Intellectual Property

Unless otherwise indicated, the website at https://timelessentry.com/, including all source code, databases, software, website designs, audio, video, text, graphics, and logos, are owned or controlled by TIMELESS ENTRY GARAGE DOORS LLC and are protected by copyright, trademark, and intellectual property laws. Content from the site may not be copied, reproduced, republished, or distributed without our express written permission.

Disclaimers

The website and services of TIMELESS ENTRY GARAGE DOORS LLC are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the website, services, and your use thereof. We make no warranties or representations about the accuracy or completeness of the site's content or the content of any websites linked to this site.

Limitation of Liability

In no event will TIMELESS ENTRY GARAGE DOORS LLC, its members, managers, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, or loss of data arising from your use of the website, communication systems, or services, even if we have been advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold harmless TIMELESS ENTRY GARAGE DOORS LLC, including its officers, members, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Termination

We reserve the right to suspend or terminate your access to our website, contact forms, or communication programs at our sole discretion, without notice or liability, for any reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms.

Governing Law

These Terms of Service and your use of our website and services are governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in Colorado.

Changes to Terms

TIMELESS ENTRY GARAGE DOORS LLC reserves the right to modify or replace these Terms of Service at any time. The most current version will always be posted on https://timelessentry.com/ with an updated "Last Updated" date. Your continued use of our website or services following any changes constitutes acceptance of the revised Terms.

Contact Information

In order to resolve a complaint regarding the website or services, or to receive further information regarding the use of our services, please contact us at: